Announcements

Our new community forum is open for discussions, feature requests, and peer-to-peer support among JoomHelpDesk users.

Our data center migration is complete. Expect improved performance and reliability across all services.

Introducing the JoomHelpDesk Marketplace where you can discover plugins, themes, and integrations from our community.

We are expanding our support team to provide faster response times and extended coverage hours.

Try our new mobile app beta for managing tickets on the go. Available for iOS and Android devices.

Review our end-of-year statistics showing support volume trends, resolution times, and customer satisfaction scores.

Join our upcoming webinar to learn advanced tips and tricks for getting the most out of JoomHelpDesk.

Our Terms of Service have been updated to reflect new data privacy regulations. Please review the changes.

A new Critical priority level has been added for emergency situations requiring immediate attention.

We have deployed significant performance improvements that reduce page load times by up to 40% for large ticket databases.