Developer Documentation · Last Modified 24 January 2026
Reference for JoomHelpDesk's event system. Lists all available events, their parameters, and how to create plugins that respond to ticket creation, updates, status changes, and other system events.
Applies ToJoomCommerceJoomFormsJoomSEO
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Created 24 January 2026 · Last Modified 24 January 2026
A support request submitted by a user that is tracked through its lifecycle from creation to resolution.
The current state of a ticket in its lifecycle, such as Open, Pending, Closed, or Archived.