Knowledge Base - Release Notes -
Overview of features and improvements in JoomHelpDesk 2.6, including the new dashboard widgets, improved ticket search, batch processing, and performance enhancements.
Release notes for version 2.5, covering the introduction of custom fields, email template improvements, SLA tracking, and multi-language support enhancements.
Complete migration guide for upgrading from JoomHelpDesk v1 to v2. Covers database migration, template changes, plugin compatibility, and post-migration verification steps.
List of known issues in the current release with documented workarounds. Updated regularly as issues are identified and resolved in subsequent patches.
Preview of planned features and improvements for future JoomHelpDesk releases. Includes AI-powered ticket routing, advanced analytics, and mobile app development.
Detailed changelog for version 2.4, listing all bug fixes, feature additions, and improvements made in this release cycle.