Knowledge Base - Navigating the Customer Portal

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A walkthrough of the frontend customer portal, including the dashboard, ticket list, knowledge base search, FAQ browsing, and account management features.

Applies To :

JoomHelpDesk Pro, JoomProject, JoomSEO

Details

Created : 2026-01-12 14:41:27, Last Modified : 2026-01-12 14:41:27

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Login Form

Please find below the login details for the demo account. Kindly note that modification actions (add, edit, or delete) are disabled as this is a demo version.

Demo User

Username: demo

Password: zRgdx92usZ6fN6s

Agent User

Username: agent

Password: 85znbF3YjBGND92