Holiday Support Hours
During the upcoming holiday period, our support hours will be reduced. Please check our schedule for response time expectations.
Version 2.6 Released
Version 2.6 brings exciting new features including improved dashboard widgets, batch ticket processing, and enhanced search capabilities.
New Feature: Custom Fields
We have introduced custom fields that allow you to capture additional information on ticket forms. Configure them in the admin panel under Custom Fields.
System Maintenance Scheduled — Feb 28
We will be performing scheduled maintenance on February 28 from 2:00 AM to 6:00 AM UTC. During this time, the support portal may be temporarily unavailable.
Welcome to JoomHelpDesk
We are excited to welcome you to JoomHelpDesk, your comprehensive support management solution. Explore all features and get started with your first ticket today.