Community Forum Now Open
Our new community forum is open for discussions, feature requests, and peer-to-peer support among JoomHelpDesk users.
Data Center Migration Complete
Our data center migration is complete. Expect improved performance and reliability across all services.
Introducing JoomHelpDesk Marketplace
Introducing the JoomHelpDesk Marketplace where you can discover plugins, themes, and integrations from our community.
Support Team Expansion Announcement
We are expanding our support team to provide faster response times and extended coverage hours.
New Mobile App Beta Available
Try our new mobile app beta for managing tickets on the go. Available for iOS and Android devices.
End of Year Review and Statistics
Review our end-of-year statistics showing support volume trends, resolution times, and customer satisfaction scores.
Webinar: Getting the Most from JoomHelpDesk
Join our upcoming webinar to learn advanced tips and tricks for getting the most out of JoomHelpDesk.
Updated Terms of Service
Our Terms of Service have been updated to reflect new data privacy regulations. Please review the changes.
New Ticket Priority: Critical
A new Critical priority level has been added for emergency situations requiring immediate attention.
Performance Improvements Deployed
We have deployed significant performance improvements that reduce page load times by up to 40% for large ticket databases.